Last updated: September 16, 2025
At FureverFlow (operated by UALEO), we are committed to delivering your order safely and on time. Please read the following terms carefully.
Orders are processed within 1–3 business days after payment is confirmed.
Once shipped, you will receive a confirmation email including a tracking link.
We currently ship to all European Union countries only.
We do not offer international shipping outside the EU at this time.
Standard delivery time is typically 8–15 business days, depending on your country.
Delivery times may vary due to customs clearance, inspections, strikes, or other events beyond our control.
Shipping is always free on all orders.
All orders include tracking. Customers will receive a tracking link by email once their order has been dispatched.
We stand behind every order and ensure a safe delivery process.
Damaged items: If your order arrives damaged, please contact us immediately with photos, and we will arrange a replacement or refund.
Lost in transit: If your order is confirmed lost by the carrier, we will issue a full refund or send a replacement.
Delays: If your order is not delivered within 30 days of shipment, you are entitled to a full refund.
If you wish to return an item, the customer is responsible for return shipping costs, unless otherwise required by law.
Items must be returned unused, in their original packaging, and with all accessories included.
To start a return, please contact us at support@fureverflow.com with your order details.
Orders are shipped from our international fulfillment centers.
Depending on your country, additional customs duties, VAT, or import fees may apply. These are the responsibility of the customer.
If you have any questions regarding shipping or delivery, please contact us: